Bibliograph

The power of WOW, how to electrify your work, your community, and your life by putting service first, from the employees of Zappos as told to #1 New York Times bestselling co-author Mark Dagostino

Type

Label

The power of WOW, how to electrify your work, your community, and your life by putting service first, from the employees of Zappos as told to #1 New York Times bestselling co-author Mark Dagostino

Language

eng

Illustrations

illustrations

Index

no index present

Literary Form

non fiction

Main title

The power of WOW

Oclc number

1119745729

Responsibility statement

from the employees of Zappos as told to #1 New York Times bestselling co-author Mark Dagostino

Sub title

how to electrify your work, your community, and your life by putting service first

Summary

"In The Power of WOW, Zapponians from every part of the business share powerful stories and lessons that they have learned in business and life -- from delivering empathetic customer service in the face of devasting circumstances to creating a self-organized organizational structure using Market Based Dynamics and everything in between"--, Provided by publisher

Table Of Contents

Foreword / by Tony Hsieh -- Introduction: A higher purpose -- The heart of the service-minded culture -- People power -- Individuality welcomed -- Trust in action -- Beyond profits -- Below the surface -- Navigating changes -- Sharing values -- Driving change -- Early adapters -- The evolution revolution -- The future, now -- The power of Zappos Adaptive -- Afterword / by Tony Hsieh

Classification