Changing the conversation, the 17 principles of conflict resolution, Dana Caspersen
Type
Label
Changing the conversation, the 17 principles of conflict resolution, Dana Caspersen
Language
eng
Index
no index present
Literary Form
non fiction
Main title
Changing the conversation
Oclc number
881093010
Responsibility statement
Dana Caspersen
Sub title
the 17 principles of conflict resolution
Summary
This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts